SSO decided to introduce an automatic chat banning system. This means that if someone says certain filtered words (e.g. swear words) or spams the chat, they will get some form of sanction. This will either be a warning or a straight out banning from the game which may be anywhere between 3 and 10 days (as far as I've seen).
Also, that's not to mention the fact that SSO have managed to block plenty of players without any cause as the software is still in early stages. They should have done more testing before deciding to release a feature into the game that will cause so many issues for their customers.
Overall, I think that this was a bad idea by SSO, despite good intentions. It has ruined the experience of the game for a lot of people and I hope that they sort it out soon.
What is your opinion on this?